Questions To Ask An Events Management Company Before Hiring Them

Event Planning

If you have decided that an events management company could help you plan your event, you’re not alone. Many professionals choose to turn to the experts when they aren’t sure what to do or want everything to be a success. However, if you select the wrong one, you could wind up having an even worse experience than if you did it yourself. Luckily, there are many questions available to ask these prospects to ensure you find the right one.

Event Types

It’s necessary to know what event types they regularly handle because they are experienced with those. If they do corporate events, and you want them to help plan a birthday party, they probably aren’t the best choice. Therefore, it’s best to make sure they regularly do these event options, so you know they understand your needs.


While most of these companies have a website, you should ask in person or over the phone about any special skills. They should be able to explain what they can do and what they can’t. Whether you need help with promotion, setup, registration, coordination or something else, ask what they can do first.


While you likely have insurance in case of an accident, the events management company you select should have their own liability insurance, which will protect them in the event of an accident, but will also protect you and your business.


While most people are obsessed with the lowest rates, they rarely think to ask about the costs associated with those rates. While you should also look over the completed contract, it may be helpful to know in advance what fees are going to be charged.

Handling Setbacks

Everything won’t go right during the event, and it’s important that you and they know this. Find out about previous problems and how they were handled by the staff to decide if they’ll be the right fit for this one. Some problems can include weather, invitations and other snafus you may have now before it’s too late.

Refund/Cancellation Policy

Just as it’s important to know about the rates and other things, you should also find out about cancellations and refunds. You probably aren’t planning to cancel the event, but things may be out of your control. You don’t want to go through the entire process of finding someone, hiring them and then not getting any money back because you didn’t follow their rules.

An events management company could help your next event be the best. If you want to make an even bigger impression, consider displays and booths from Structure Exhibits today.