Four Factors to Consider When Working With an Online Medical Supply Store


There are several factors to consider when purchasing medical equipment online. Here are four things to investigate when selecting a supplier.


What type of payment does the operation accept? Most companies will take credit cards, but you will want to make sure they accept the brand your office manager uses. Some businesses prefer to pay by check to make it easier for their bookkeeper. If you are in that situation, you will want to know where to mail the check. It may be different than the shop’s address. Some medical suppliers will let you buy goods with purchase orders once you have established credit and an account. Find out what the billing cycle is. Often, it is 30 days.


Placing an order for medical equipment online is usually straightforward. Most companies let you place an order via their website portal, but you may be able to fax, email, or phone in your requests too.


From time to time, you may need to return items. When dealing with medical equipment online stores, there are often timeframes to be aware of. A timeline for a medical return can be anywhere from 10 to 30 days, but you may need to request a return authorization form within a few days of receiving the item. Some goods are non-returnable. In most cases, non-refundable items are customized.


Your business might qualify for special deals. To find out, contact the customer service representative either by phone or email, and let them know what type of practice you have. The discounts can be on material goods, bulk purchases, or shipping.