As a buyer of refurbished medical equipment, there are a few considerations to help ensure the best possible price. In addition, it will also be important to choose refurbished equipment that is fully restored to OEM (Original Equipment Manufacturer) specifications.
Unfortunately, not all refurbished medical equipment is sold at a fair price. It is also not always refurbished; it may simply have been repaired. Understanding the differences will be essential for first-time buyers and until you find a reputable refurbished medical equipment company to partner with for future purchases.
Years in the Business
One of the easiest ways to determine the reputation of the medical equipment supplier you are considering is to find out how long they have been in business. Quality businesses will have years in the industry, with some in business for decades.
In this industry, customer service, pricing and quality of equipment is essential. Simply staying in business is a testimony to the care taken during the refurbishing process and the commitment to customer support and fairness in pricing.
Refurbished, Repaired or Used
While the words refurbished, repaired or used may seem the same, they are actually very different. Repaired equipment typically means that any damaged parts are replaced and the equipment is functioning. However, it is typically not upgraded nor are the repair parts necessarily from the original manufacturer.
On the other hand, refurbished medical equipment uses only OEM parts. For applicable devices, it typically includes software upgrades. The best companies will provide this equipment with a warranty, typically six months or more, providing assurance to the buyer.
Used equipment is typically sold “as is” without any repairs or refurbishing. It will be cleaned and sanitized, but this is also important to verify. Generally, used equipment will be tested but will not have a warranty, but there can be exceptions so be sure to ask.